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Web design · AI automation · Custom software

More customers. Less admin. Software that fits.

We build websites that bring in enquiries, automation that takes repetitive work off your plate, and custom software for the jobs your off-the-shelf tools can't handle. One Australian team, explained in plain English.

  • Based in Darwin, NT
  • Fixed-scope projects
  • Support after launch
  • Reply within 2 business days
  1. WebsiteNew enquiry: hot water system replacementFound you on Google · form sent 7:42 pm
  2. AutomationReply sent, job created, follow-up bookedNobody had to copy details between apps
  3. SoftwareQuote approved in the customer portalScheduled, invoiced and tracked in one place
Illustration of a typical workflow, not client data.

Who we work with

Made for busy Australian businesses

We focus on three kinds of business, where a better website and less admin make the biggest difference to the week.

  • Trades and services

    Plumbers, electricians, builders, cleaners and other local service businesses. Win more jobs from your area and spend fewer evenings on quotes and paperwork.

  • NDIS providers

    A website participants and families can find and use, plus referral intake, roster reminders and reporting that take paperwork off your coordinators.

  • Managed IT providers

    A website that explains technical services in plain language, plus portals and integrations that connect your PSA, RMM and billing tools.

How it connects

One line from first click to finished job

Each service works on its own. Together they cover the whole path a customer takes through your business.

  1. 01 · Get foundMore customers

    Website design

    A website that brings in enquiries

    Plenty of small business websites look fine and do very little. We build fast, clear sites that show what you do, show up in local search and make it easy for the right customers to get in touch.

    • Written around the questions your customers actually ask
    • Technical SEO set up from day one, so search engines understand every page
    • Enquiry forms that reach the right inbox with the details you need
    • Quick to load on phones, even on patchy mobile signal
    How we build websites
    Illustration
  2. 02 · Win the jobLess admin

    AI automation

    Let the repetitive work run itself

    Copying details between apps, chasing quotes, sending the same reminder for the tenth time this week. We find the tasks that eat your hours and set up automation to handle them, with a person kept in the loop where it matters.

    • Instant replies and follow-ups for every new enquiry
    • Intake and referral forms that file themselves
    • Reminders, rosters and reports sent on schedule
    • Built on the tools you already use wherever possible
    What we can automate
    Illustration
  3. 03 · Run the workSoftware that fits

    Custom software

    Software shaped around how you work

    When spreadsheets and off-the-shelf apps stop fitting, we build the missing piece: a customer portal, an internal tool, or the connection that gets your systems talking to each other.

    • Client and customer portals
    • Internal tools that replace spreadsheet workarounds
    • Integrations between the systems you already pay for
    • Designed to grow with the business
    When custom software makes sense
    Illustration

How we work

Clear steps, no surprises

Every project follows the same four steps, whatever its size.

  1. Step 1

    Free call

    Tell us how your business runs and what's getting in the way. We'll tell you plainly whether we can help.

  2. Step 2

    Fixed-scope proposal

    You get a written scope with what's included, the timeline and the cost, before any work starts.

  3. Step 3

    Build

    We build in stages and show you progress along the way, so nothing is a surprise at the end.

  4. Step 4

    Launch and support

    We launch, check everything works in the real world, and stay on to support you after launch.

Our work

Recent projects

Two Darwin businesses with very different audiences. We designed, built and set up technical SEO for both.

    • NDIS provider
    • Darwin, NT
    • Website design
    • Development
    • Technical SEO

    Top End Care

    Disability support across the greater Darwin region. Each of the eight supports has its own page, families get a plain-English guide to the NDIS, and making a referral or calling is always one tap away.

    Screenshot: Top End Care homepage with the headline 'Live the week you actually want', a referral button and a photo of a participant gardening

    Visit topendcare.au
    • Managed IT provider
    • Darwin, NT
    • Website design
    • Development
    • Technical SEO

    Red Core Technology

    Managed IT and cyber security for Top End businesses. The site lays out six services and the industries served, with a free IT health check as the clear next step.

    Screenshot: Red Core Technology homepage with the headline 'Managed IT for Darwin business that can't afford downtime' on a dark background

    Visit red-core.tech
See all our work

Questions

Common questions

Do I need to be technical to work with you?

No. We explain everything in plain English and only ask for decisions you're best placed to make, like how your business runs and what your customers need.

What does AI automation actually mean for a small business?

Mostly, it means software doing the repetitive steps for you: replying to new enquiries, moving details from a form into your job system, sending reminders, or drafting a summary for you to check. The goal is fewer hours on admin, with a person still making the decisions that matter.

What does fixed-scope mean?

Before work starts, we agree in writing what's included, how long it will take and what it costs. If you want to add something later, we talk it through and agree it with you first.

How much does a project cost?

It depends on what you need, so every project is quoted after a free call. You'll have the full cost in writing before you commit to anything.

Can you work with the software we already use?

Often, yes. Many tools can be connected so information flows between them automatically. We'll check what you use on the first call and tell you what's possible.

What happens after launch?

We stay on to support you after launch. The support you need is agreed as part of your project, so you know who to contact and what's covered.

Get in touch

Tell us what's slowing you down

Send a few lines about your business and we'll be in touch to book a free call.

Prefer email?
hello@alcyber.au
Based in
Darwin, NT

A few lines is plenty. We'll ask the rest on the call.

Reply within 2 business days